Frequently Asked Questions
Find answers to common questions about DocuMaster's AI-powered document processing tools. Can't find what you're looking for? Contact us.
General
What is DocuMaster?
DocuMaster is a comprehensive AI-powered document processing platform that offers three main tools: PDF compression (up to 80% size reduction), DOCX to PDF conversion with perfect formatting, and AI document scanning with advanced edge detection. All tools are free to use and require no registration.
Is DocuMaster completely free to use?
Yes, DocuMaster is completely free to use. All our tools including PDF compression, DOCX to PDF conversion, and AI document scanning are available without any cost, registration, or subscription requirements.
Do I need to create an account to use DocuMaster?
No account creation is required. You can use all DocuMaster tools immediately without any registration, sign-up, or personal information.
PDF Compression
How much can DocuMaster compress PDF files?
DocuMaster can compress PDF files by up to 80% while maintaining professional quality. Our AI-powered compression algorithms optimize file size without compromising document readability or visual quality. The actual compression ratio depends on your original file's content and structure.
What compression levels are available?
We offer multiple compression levels: Low Compression (maintains highest quality), Medium Compression (balanced quality and size), High Compression (maximum size reduction), and AI Smart Compression (automatically selects optimal settings based on content analysis).
Will PDF compression affect document quality?
Our advanced compression algorithms are designed to maintain professional quality while reducing file size. Text remains crisp and readable, while images are optimized using smart compression techniques that preserve visual integrity.
What's the maximum file size I can compress?
DocuMaster can handle PDF files up to 100MB in size. For larger files, we recommend splitting them into smaller sections before compression.
DOCX to PDF Conversion
Does DOCX to PDF conversion preserve formatting?
Yes, our DOCX to PDF converter maintains perfect formatting including fonts, spacing, images, tables, headers, footers, and complex layouts. The converted PDF will look identical to your original Word document.
What file formats are supported for conversion?
Currently, we support DOCX files (Microsoft Word documents) for conversion to PDF. We maintain all formatting, embedded images, tables, and complex document structures during conversion.
Can I convert password-protected DOCX files?
For security reasons, password-protected DOCX files need to be unlocked before conversion. Please remove the password protection from your document before uploading.
AI Document Scanner
How does the AI document scanner work?
Our AI scanner uses advanced computer vision algorithms to automatically detect document edges, enhance image quality, and optimize scanned documents. It can process multiple images and combine them into a single professional PDF.
What image formats can I scan?
The AI scanner supports JPG, PNG, and HEIC image formats. You can upload multiple images to create a multi-page PDF document.
What enhancement options are available?
We offer several enhancement modes: Auto Enhancement (automatic optimization), Black & White (text documents), Grayscale (professional documents), and Enhanced Color (photos and graphics). You can also choose output quality levels: High, Medium, or Low.
Can I scan multiple pages into one PDF?
Yes, you can upload multiple images and our AI scanner will process them and combine them into a single multi-page PDF document with consistent formatting and quality.
Security & Privacy
How secure is document processing on DocuMaster?
DocuMaster follows a strict 60-second rule - all documents are automatically deleted from our servers within 60 seconds of processing. We use enterprise-grade encryption (TLS/SSL) for all data transmission and never store, access, or share your document content.
Do you store my documents?
No, we do not store your documents. All files are processed in real-time and automatically deleted within 60 seconds. We have no access to your document content and maintain strict privacy standards.
Is my data shared with third parties?
Absolutely not. Your documents and data are never shared with third parties. We maintain complete confidentiality and use your files solely for the requested processing operation.
Can I use DocuMaster for confidential documents?
Yes, DocuMaster is designed with privacy and security in mind. Our 60-second deletion policy, enterprise-grade encryption, and no-storage approach make it safe for processing confidential and sensitive documents.
Technical Support
What browsers are supported?
DocuMaster works on all modern web browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for optimal performance.
Why is my file processing taking a long time?
Processing time depends on file size and complexity. Large files or files with many images may take longer to process. If processing seems stuck, try refreshing the page and uploading again.
What should I do if I encounter an error?
If you encounter an error, try refreshing the page and uploading your file again. Ensure your file meets the size requirements and is in a supported format. If problems persist, the issue may be temporary - please try again later.
Is DocuMaster available on mobile devices?
Yes, DocuMaster works perfectly on mobile devices through your web browser. We also have mobile apps available for iOS and Android that provide the same powerful document processing tools with a native mobile experience.
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